The credentials you need to login for Live Access is your phone number. If you are having trouble and received the error message below see below for details why this is.
1. Your profile doesn't exist in Comply Flow
You may not have a profile in the system. Please contact your company so you can be added to the system and complete any required site inductions. Once your profile is setup you should be able to use Live Access.
2. Your mobile number isn't setup correctly in your profile
You mobile number might not be right or set. Please contact your company so they can update your profile. You can also be issued a login link so you can update your mobile number yourself.
Still haven't found the answers?
If you have any issues contacting your company administrator get in touch with us.
If your error message isn't the one above please send a screenshot of the issue through to firstname.lastname@example.org or log a ticket.
Alternatively please click the 'Chat' button at the bottom of the page to chat with our support staff.