Uploading Documents on Behalf of Workers

Whether you are a worker or an administrator, uploading for other workers, you will find the worker document requests on your dashboard or by entering the worker details.

1. Use Filters (1), select 'Worker' (2) for Entity, click the 'Apply Filter' button (3) and then click  (4) beside the dashboard alert to upload a new document.

Note: The requests have hyperlinks that link directly to the worker record if you want to see more information.

2. On the next page:

a) Enter Valid From date if applicable. (1)
b) Enter Valid to or expiry date if applicable. (2)
c) If there is no expiry this check box must be checked. (3)
d) The category will automatically show. (4)
e) Add a comment if required. (5)
f) Drag the file into the box or click to select. (6)
g) Click ‘Upload’. (7)

3. Another way of uploading the documents is by going to the ‘Workers’ tab. 

4. On the following screen click the ‘View’ button beside the worker you want to upload the document for.

5. On the top right of the next screen in ‘Clients’ table click the ‘View’ button to enter the worker details.

6. Go to the ‘Documents’ table and click the ‘Upload’ (1) button.

Note: If the wrong document has been uploaded and is still awaiting approval, you can remove the document by clicking ‘Delete’ (2).

7. Go to the Upload File page.

a) If the file has a valid from date, you can enter it here. (1)
b) If the file has an expiry date, you can enter it here. (2)
c) If the document does not have an expiry date, this check box must be selected. (3)
d) This will default to the document you selected to upload. (4)
e) Drag the file into the green box or click it to select from your computer. (5)
f) In order to upload a document that contains several documents of the same category or different ones, click on  button. This way a new validity field will be available. Repeat steps (1)–(4), selecting the suitable category for the document.
g) Add a comment if needed. (6)
h) Click ‘Upload’. (7)

Note: The above steps should be completed for all documents that have been requested. You will get an alert when they are reviewed, approved, or rejected.