Some clients may require a unique token for someone to be assigned to the clients account. If this is relevant for your clients you will need to purchase 1 token for each individual person working for that client.
Take the following steps to purchase tokens for your employee or check the token balance:
1. Go to the ‘Employees’ tab and select ‘Manage’.
2. Click on the ‘EMPLOYEE TOKENS’ button above your employee list.
3. Find and click ‘Token Balance’ on the left handed side of your screen and then click ‘GET MORE TOKENS HERE’ link. 'Token Balance' shows on the right.
A new window will open where you'll have the option to chose your preferred payment method:
4.1. When selecting the Credit Card payment method you will have to:
a) Fill in your credit card details (1)
b) Fill in the number of tokens you are purchasing (2)
c) The ‘Total’ field will calculate the exact sum we will collect from your card (3)
d) Fill in your reference (4)
e) Agree with the terms and conditions, ticking the checkbox (5)
f) Click the ‘Save’ button to finish (6)
4.2. When choosing to make the payment using a ‘Bank Transfer’ the following will be available:
a) Fill in the number of tokens you are purchasing (1)
b) The ‘Total’ field will calculate the exact sum we will collect from your card (2)
c) Fill in your reference (3)
d) Agree with the terms and conditions, ticking the checkbox (4)
e) Click the ‘Save’ button to finish (5)
